Effective Date: March 4, 2025
1. Delivery Schedule
- We strive to deliver fresh milk before **8:00 AM** every morning.
- Deliveries are available in select pin codes within Ahmedabad and surrounding regions.
- Please verify service availability in your area when registering on the app.
2. Order Placement
- Our mobile application operates on a **subscription model**, allowing recurring deliveries.
- To ensure next-day delivery, changes or new orders must be placed **by 6:00 PM** the previous day.
3. Delivery Process
- Our trained delivery team will place your milk and dairy products at your designated location.
- You will receive a **notification** upon delivery completion.
4. Delivery Delays
- While we aim for timely deliveries, factors such as weather, traffic, or operational issues may cause delays.
- In such cases, we will notify you promptly through the app.
5. Delivery Charges
- **Standard deliveries** under the subscription plan are included.
- Any additional charges for special requests will be communicated in advance.
6. Delivery Address Accuracy
- Customers must ensure their delivery address and contact information are accurate and up to date.
7. Missed Deliveries
- If you are unavailable, provide specific instructions (e.g., leave with a neighbor).
- In case of failed delivery attempts, our support team will contact you to reschedule.
8. Product Quality Concerns
- Report any issues (e.g., damage, leakage) within **4 hours** of delivery.
- We will assess and provide a **replacement or refund** if necessary.
9. Changes to Delivery Preferences
- You can modify delivery frequency and quantity via the app settings.
- Changes will take effect based on the **6:00 PM cut-off time**.
10. Contact Us
For any delivery-related queries, contact us at:
Go Amrut Dairy And Food Products LLP
Shed No. 43, Akshat Industrial Park,
Naroda, Ahmedabad, Gujarat, 382330, India
Phone: +91 99794 28089
Email: goamrut1857@gmail.com
11. Policy Updates
- By using the Go Amrut mobile application, you agree to this policy.
- We reserve the right to update or modify this policy at any time.
1. Delivery Schedule
- We strive to deliver fresh milk before **8:00 AM** every morning.
- Deliveries are available in select pin codes within Ahmedabad and surrounding regions.
- Please verify service availability in your area when registering on the app.
2. Order Placement
- Our mobile application operates on a **subscription model**, allowing recurring deliveries.
- To ensure next-day delivery, changes or new orders must be placed **by 6:00 PM** the previous day.
3. Delivery Process
- Our trained delivery team will place your milk and dairy products at your designated location.
- You will receive a **notification** upon delivery completion.
4. Delivery Delays
- While we aim for timely deliveries, factors such as weather, traffic, or operational issues may cause delays.
- In such cases, we will notify you promptly through the app.
5. Delivery Charges
- **Standard deliveries** under the subscription plan are included.
- Any additional charges for special requests will be communicated in advance.
6. Delivery Address Accuracy
- Customers must ensure their delivery address and contact information are accurate and up to date.
7. Missed Deliveries
- If you are unavailable, provide specific instructions (e.g., leave with a neighbor).
- In case of failed delivery attempts, our support team will contact you to reschedule.
8. Product Quality Concerns
- Report any issues (e.g., damage, leakage) within **4 hours** of delivery.
- We will assess and provide a **replacement or refund** if necessary.
9. Changes to Delivery Preferences
- You can modify delivery frequency and quantity via the app settings.
- Changes will take effect based on the **6:00 PM cut-off time**.
10. Contact Us
For any delivery-related queries, contact us at:
Go Amrut Dairy And Food Products LLP
Shed No. 43, Akshat Industrial Park,
Naroda, Ahmedabad, Gujarat, 382330, India
Phone: +91 99794 28089
Email: goamrut1857@gmail.com
11. Policy Updates
- By using the Go Amrut mobile application, you agree to this policy.
- We reserve the right to update or modify this policy at any time.
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